Event

IRLA Academy Training Course – Strategic Claims Management within the Value Chain

SUMMARY (MANAGEMENT)
This programme is designed for delegates who are already experienced in providing claims services and who are in, or aspire to senior claims and management positions. This programme would also be useful for those wishing to gain an insight into the management of the claims function within a re/insurer.
By the end of the course, delegates will be able to:
• evaluate the management of the claims function including designing and implementing claims management strategy
• analyse and apply claims service principles and practices by evaluating the complaints management and assess policyholder dispute options along with the consequences of breach of re/insurance contract
• examine the application of technical claims principles by explaining reserving philosophies, evaluating how information technology and management information can support the claims function and evaluating the impact of fraud on claims management
• consider the financial aspects of the claims function, examining the mechanisms for controlling internal and external costs including leakage

Event Type:
Training
Start Date:
17/04/2018
Time:
08:30
Duration:
8 hours
Venue:
1 America Square, 17 Crosswall, London
Organiser:
AMS for IRLA international
Speaker:
Leslie-Ann Giovnilli, Ed Gooda
CPD/CPE:
6 hours
Irla Members Cost:
£275+VAT
Non Irla Members Cost:
£350+VAT
Other information:

You can purchase a copy of the course work book for £25 plus p&p by emailing secretariat@irla-international.com

Event location:

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