IRLA Academy – Advanced Claims Management

This programme is designed for delegates who are already experienced in providing claims services and who are in, or aspire to senior claims and management positions. This programme would also be useful for those wishing to gain an insight into the management of the claims function within a re/insurer.
By the end of the programme, delegates will be able to:
• Evaluate the management of the claims function including designing and implementing claims management strategy
• Analyse and apply claims service principles and practices by evaluating the complaints management and assess policyholder dispute options along with the consequences of breach of re/insurance contract
• Examine the application of technical claims principles by explaining reserving philosophies, evaluating how information technology and management information can support the claims function and evaluating the impact of fraud on claims management
• Consider the financial aspects of the claims function, examining the mechanisms for controlling internal and external costs including leakage

Event Type:
Start Date:
8 hours
Imparando, 56 Commercial Road, London, E1 1LP
AMS (Outsourcing) Services Limited For IRLA
See programme
6 hours
Irla Members Cost:
Non Irla Members Cost:
Other information:

You can purchase a copy of the course work book for £25 plus p&p by emailing secretariat@irla-international.com

Event location:

Event starts in...

Latest News

A hole in one!

Gary Crowley of Compre, got a hole in one on the third hole.  Traditionally, this player would buy a round of drinks, however, Gary has donated £150 instead to IRLAs 2022 charity the NAS (National Autistic Society). Thank you......More
IRLA Golf day result

Davies First Team – again. Pictured is left to right – Andy Gregory, Steve Goate being presented with the Dave Scasbrook Memorial Cup, (sponsored by Swiss Re) by Josh Scasbrook, along with Doug Barker and Danny Grainger. Congratulations go to......More